Delivery and Returns

Delivery Information

1. Charges

We charge £8.50 per delivery to any U.K. mainland address - excluding Scottish Highlands and islands. For Scottish Highlands and islands, please contact us direct for current rates.

Please note that delivery charge is per delivery and not per item, so you can have a number of items on one delivery and the charge will be £8.50.

2. Despatch

We aim to despatch all orders within 5 working days of receipt of order. If for any reason your order is likely to take longer than this, we will contact you with a revised delivery date and you will have the option to cancel if you wish.

When you place your order with us, please make sure to give us a daytime telephone number. This will be used by our carrier to contact you in order to arrange a delivery time window for your order.

Returns Policy

If you are not delighted with your purchase, you have the right to cancel within 7 days of receipt of the goods and this must be notified to us by email from our contact page.

If you cancel you will have your payment refunded, including our delivery charge, provided you return your goods in perfect condition, with all packaging, to us at the address shown on our store location page. you are liable for the cost of returning the goods.

Before returning any goods, please contact us for advice.

Damages

Please inform us by email from our contact page within 24 hours of receipt of goods regarding any damages or faults. Failure to do so within this time may affect any returns.